Services

Hospice

Hospice services provide quality, compassionate care for people facing a life-limiting illness or injury. Conditions include heart disease, emphysema, renal failure, Alzheimer’s disease, liver disease, cancer, and others. Hospice involves a team-oriented approach to expert medical care, pain management, and emotional and spiritual support tailored to each patient’s needs and wishes. At the heart of hospice and palliative care, we aim to create a comfortable, pain-free journey for the patient while maintaining dignity. Providing family support throughout the care experience is essential as well.

Reflections Hospice, a service of Crisp Regional Health Services, is a community-based, non-profit organization that helps patients and their families face a life-limiting disease process. Our team of hospice experts offers a wide variety of services. It works together to meet patients’ physical, emotional, and spiritual needs and their families in Crisp and surrounding counties. Our services are provided in your home, nursing home, and/or assisted living community.

If you think that hospice care might help you or a loved one, contact your personal physician to ask if he or she would consider an order for hospice care.

WHO WE ARE

The Reflections Hospice team includes doctors, nurses, hospice aides, social workers, chaplains, and volunteers.

Director: Aleta McElroy, RN
Medical Director: William K. White, MD
Family Medicine

Reflections Hospice prides itself on high-quality care. We were recently recognized with “Hospice Honors” from Deyta, a company that reviews quality scores across the country. We are accredited by The Joint Commission, and patients’ families have rated our services as only 9’s or 10’s (on a scale of 1-10). It is a privilege and an honor to provide hospice care for those we serve.

What we do

“Our mission at Reflections Hospice is to find solutions that add quality of life to each and every day.”

Our doctors, nurses, hospice aides, social workers, chaplains, and other specialists care for approximately 200 patients a year. The hospice plan of care is coordinated with the patient’s personal physician and developed in collaboration with you and your family. Those desiring hospice services are accepted for care if their physicians believe death is possible within six months. Some patients, however, have continued with us for a year or more.

Our compassionate medical care focuses on managing physical symptoms such as pain, nausea, decreasing appetite, weakness, seizures, and other ailments. We also provide emotional and spiritual support expressly tailored to each individual’s needs and wishes. We support families throughout the care experience and as long as 13 months after the patient’s death.

  • Our specially trained staff members visit patients at home or wherever they live to provide services and make them more comfortable.
  • We are on call 24 hours a day, seven days a week, to manage physical symptoms such as pain, nausea, and vomiting, as well as emotional symptoms such as anxiety. A registered nurse is available by phone for urgent care needs in consultation with a physician.
  • We assist with:
    • personal care such as bathing, dressing, and light housekeeping;
    • handling of insurance and finances;
    • obtaining medical equipment, supplies, and medications related to the illness.
  • We educate and train family and friends in caregiving techniques.
  • We hold a memorial service each year for those who have died while in hospice care – a meaningful event for family members and the care team who worked with that patient.
  • We offer a two-day camp each summer for children who have lost someone who was in hospice.
Billing and eligibility

Medicare and Medicaid provide 100 percent coverage for hospice care, and most commercial insurance plans also have a hospice benefit. Patients are accepted into Reflections Hospice without regard to their ability to pay.

To begin with Reflections Hospice, a patient must have a statement from his or her physician that there is a possibility of death within six months. Once accepted, we continue to provide services until the patient dies, regardless of the time passed.

Reflections Hospice serves residents in Crisp County and the surrounding area within a 40-mile radius. Our staff members live locally, ensuring that we are never very far away. This proximity enables us to arrive at a patient’s home on time.

How to volunteer

After intensive training, volunteers provide non-medical services to patients and families, from transportation and errands to respite care and friendship. Volunteers also help with bereavement support for hospice staff, office assistance, special projects, and public relations. For more information on volunteering, call 229-273-6282.

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